Customer service & CRM

The Local App of Maldives

Know your customers.
Coordinate your service.

Bring customer profiles, conversations, cases and feedback into a specialist customer-service system designed around your organisation.

Business features

Customer-service teams and organisations managing ongoing customer relationships.

Give your team the background needed to continue a customer conversation.

Keep service requests organised around their current handling stage.

Connect only the communication channels agreed for your implementation.

Bring feedback into a structured review process for your team.

Use agreed reports to understand service activity and follow-up needs.

Help your service team understand earlier interactions before they respond to a new enquiry.

Keep customer questions connected to a case that the team can review.

Bring customer feedback and surveys into the service improvement process.